We are on a first-name basis with our equipment. If you have to stop production due to a malfunction, we are always there for you. Our service engineer visits your plant and works with you from start to finish, providing all step-by-step recommendations.
However, you can prevent malfunctions from occurring by taking advantage of our extensive range of preventive maintenance services.
We have developed and offer 4 packages of professional equipment maintenance services for your company.
The "Professional Care" package offers the following services:
- Cleaning and maintenance of equipment
- Functional test
- Reading the error database
- Checking the tightness, operational noise and stability of the equipment
Note: maintenance is carried out on serviceable equipment. The cost of a visit within 150 km is included in the maintenance price. Longer trips are agreed individually. When concluding a contract, the cost of maintenance includes 2 visits, including the 2nd visit based on the results of the maintenance.
For the second and each subsequent service, a 15% discount is available.
The "Standard" package offers the following services:
- Professional Care
- Checking the technical condition of the equipment
- Functional audit and report on the results
- Recommendations for maintenance and/or repair.
We work according to an approved inspection schedule to ensure regular maintenance.
Note: maintenance is carried out on serviceable equipment. The cost of a visit within 150 km is included in the maintenance price. Longer trips are agreed individually. When concluding a contract, the cost of maintenance includes 2 visits, including the 2nd visit based on the results of the maintenance.
The programme covers the work recommended by the manufacturer and the replacement of consumables (the cost of consumables is not included).
The "Standard+" agreement package includes the following services:
- Professional Care
- Functional audit and report on the results
- Recommendations for maintenance and/or repair
- Checking the technical condition of the equipment
- Preventive maintenance, according to the plan developed by Steiner for each model of equipment
- Electrical safety test
- Use of consumables.
Note: maintenance is carried out on serviceable equipment. The cost of a visit within 150 km is included in the maintenance price. Longer trips are agreed individually. When concluding a contract, the cost of maintenance includes 2 visits, including the 2nd visit based on the results of the maintenance. The STANDARD+ MOT programme includes works and consumables recommended by the manufacturer.
The "Professional Equipment Maintenance" package offers the following range of services:
- Professional Care
- Checking the technical condition of the equipment
- Functional audit and report on the results
- Recommendations for maintenance and/or repair
- Preventive maintenance, according to the plan developed by Steiner for each model of equipment
- Electrical safety test.
Note: if additional repairs are required, the time and costs of the work will be charged additionally.
We believe that regular inspections of process equipment can prevent malfunctions and negative consequences.
We guarantee:
- Regular inspections of the technical condition of equipment to ensure maximum operational safety
- Early detection and elimination of potential malfunctions.
Remember!
Our service begins even before the products are delivered. We carry out thorough calculations of the cost-effectiveness of the equipment and create customised solutions for each individual case. This ensures that all your needs are met and that your equipment operates as efficiently as possible.
Our managers and service specialists are always available during business hours and will be happy to answer all your questions and provide advice. When you sign an individual service contract, all equipment you purchase will be regularly monitored by our service specialists.
Regular inspections, maintenance and repairs ensure safe and reliable operation, preventing downtime and protecting your investment. But if something does happen, Steiner's service team will be on hand to help you resolve any problems very quickly.
Need help?
Tel: +38 (044)390-73-38
E-mail: info@steiner.com.ua